🏛️ Licensed & Registered — Trade License No. 134585 🕒 Open Daily 8:00 AM – 6:00 PM 📞 +971 50 988 6591
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Privacy Policy

How UNITECH HOME BUILDING MAINTENANCE L.L.C collects, uses and protects your information when you use this website or contact us.

Last updated: 16 July 2026

This Privacy Policy describes how UNITECH HOME BUILDING MAINTENANCE L.L.C (Trade License No. 134585, registered in Ajman, United Arab Emirates — "we", "us", "our") handles information when you visit fixmyacdubai.ae (the "Website"), contact us by phone, WhatsApp or email, or reach our Website through an advertisement.

By using this Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

1. Information We Collect

Information you give us directly. When you call us, message us on WhatsApp, email us, or use the request forms on this Website, you may provide:

  • Your name and phone number
  • Your area or emirate
  • Details about your appliance and the problem you want repaired
  • Any photos or videos you choose to send us (for example, of a faulty appliance)

Important: the request forms on this Website do not store your details on our servers. Submitting a form opens WhatsApp on your own device with a pre-filled message; your information is only sent to us when you press "send" in WhatsApp, and it is then handled under WhatsApp's own terms and privacy policy as well as ours.

Information collected automatically. Like most websites, our hosting provider may automatically record standard technical data such as your IP address, browser type, device type, the pages you visit and the date and time of your visit (server logs). This data is used for security and to keep the Website working properly.

2. How We Use Your Information

  • To respond to your enquiry and schedule, perform and follow up on repair services
  • To prepare quotations and communicate about your booking
  • To honour our 90-day repair warranty (we may keep basic job records for this purpose)
  • To operate, secure and improve the Website
  • To measure the performance of our advertising (see section 4)
  • To comply with legal obligations that apply to a licensed UAE business

We do not sell, rent or trade your personal information to third parties.

3. Cookies

Cookies are small text files placed on your device by websites you visit. This Website itself is a simple informational site and does not require cookies to function. However, third-party services we use — such as Google advertising and measurement services described below, and embedded resources like web fonts — may set cookies or use similar technologies when you visit.

You can control or delete cookies through your browser settings at any time. Disabling cookies will not prevent you from using this Website.

4. Google Ads, Analytics and Remarketing

We advertise our services using Google Ads, and we may use measurement tools such as Google Analytics and Google Ads conversion tracking. This means:

  • If you reached this Website by clicking one of our advertisements, Google may set cookies (such as conversion cookies) to measure whether our ads lead to calls or enquiries. This helps us understand which ads are useful.
  • Google Analytics, where used, collects aggregated, non-identifying information about how visitors use the Website (pages viewed, time on site, approximate location by city, device type). We do not use it to identify you personally.
  • We may use remarketing, which allows Google to show our ads to previous visitors of this Website on other websites and apps. Third-party vendors, including Google, use cookies to serve these ads based on your past visits to this Website.

You can opt out of personalised advertising at any time:

For details on how Google uses data from sites that use its services, see: policies.google.com/technologies/partner-sites.

5. Third-Party Services and Links

This Website links to and works with third-party services, including WhatsApp (Meta), telephone networks, Google services and web-font providers. When you use those services, their own privacy policies apply. We encourage you to review them:

We are not responsible for the content or privacy practices of external websites.

6. How Long We Keep Information

We keep enquiry and job-related records only as long as needed to provide the service, honour the 90-day warranty, maintain reasonable business accounts, and meet legal requirements — after which they are deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect the information we hold: our website forms do not store data on a server, business communications are limited to the staff who need them, and records are kept only as long as necessary. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You may contact us at any time to:

  • Ask what information we hold about you
  • Ask us to correct or delete your information
  • Ask us to stop contacting you

To make any of these requests, call +971 50 988 6591 or email info@fixmyacdubai.ae. We will respond within a reasonable time.

9. Children's Privacy

Our services and this Website are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

10. International Visitors

We operate in the United Arab Emirates and this Website is intended for customers in Dubai, Sharjah, Abu Dhabi and Ajman. If you access the Website from elsewhere, you do so on your own initiative and are responsible for compliance with local laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows the latest revision. Continued use of the Website after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled:

Call Now+971 50 988 6591 WhatsAppInstant chat reply